The Challenge

Established in 1984, Johnsons Insulation Supplies Ltd is a family run business that prides itself in providing a quality service to the building industry and allied trades.

Traditionally, customers would call the office to place orders, but the client wanted to start offering ecommerce on certain products.

The client also wanted to work with a new agency so they could make their own changes, rather than have to request them with their web designers all the time.

Johnsons Insulation Supplies New ECommerce Website
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Our Approach

Following our usual process, the client was involved at every stage, so they could add valuable input and see constant progress on the new website.  

The website was fully to make it as easy to use as possible and we wanted to build trust more with the clients website users.  To do this we added clear contact details, delivery and returns information and customer reviews.

A system was developed whereby customers can order some products directly on the website, but for others they can simply request a quote instead.  This suited our client because Johnsons didn't want to launch the new site with all products available to buy online.

Through the website, Johnsons can make almost any change themselves, so they have control of their products and content and what they want to sell directly on the site.

Results

The project has been a huge success in the following ways...

  • Bespoke system to sell some products online and keep others as "in shop only"
  • Client can now make their own website updates
  • Up to date platform, secure, fast and easy to update
  • Strong branding, building more trust with users

View Project    Our work

The results
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95+

Happy clients

150+

Websites in our care

9+

Years trading

94%

Client retention
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Google Reviews

Having never had the responsibility of creating a new website for the business before, Made Simple Media could not have made it a more easier and pleasurable experience. From the initial meeting to the end product, we could not have been happier. Made Simple Media quickly grasped what we were looking to achieve in both design style and function.

Tanya

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Google Reviews

We started working with David at Made Simple Media when we needed alterations and pages added to our website. He has advised us well on what we might like to add, has always been a pleasure to deal with, is reliable, and responds quickly. I would highly recommend working with David and MSM!

Ella, Park Avenue Recruitment

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Google Reviews

Dave was so patient and understanding when it came to explaining the process and how things work. I highly recommend MSM to anyone who needs that extra help understanding the fundamentals of website building.

Matt, Land Solutions (South) Ltd

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Google Reviews

Would highly recommend Dave Reeder at Made Simple Media. From the initial meeting he understood our needs and wants and was able to enhance our ideas, incorporating the new website into our company rebrand. We are delighted with the final result, which has already resulted in new enquiries for our business. And all in a timely fashion and within budget.

Steve

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Google Reviews

We are delighted with the website that Made Simple Media created for St Andrew's Church, N16. They really understood our vision for the project and turned it into reality, whilst suggesting additional ideas throughout. The whole project was seamless and enjoyable.

Stuart Smith, The Smithy Creative

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