Web Design Company

Our company have designed and built hundreds of websites for a broad range of clients from start-ups and local enterprises to multinational companies and charities. Our work ranges from designing and developing sites from scratch to re-designs and ongoing maintenance.

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Website Design Agency in Horsham, Sussex, London

We are a specialised and experienced web design company that delivers high performance, affordable and trendy websites for businesses of all industries.

We understand that your website is the beating heart of your digital presence, a place that should reflect the quality of services that you offer to your customers. Keeping it alive, functioning and prospering is therefore essential. 

The purpose of our website designer service is to simplify your digital frustrations and solve the challenges you face to help increase your customer base, income and progressively grow your business.

A Professional Web Design and Development Company

Customers rightfully demand and require digital solutions that are designed, developed and built with simplicity at the core. Ease of use should be a given, not something that requires lengthsome training. We hold these principles close to all work we complete, ensuring our web design company helps businesses of all sizes tranform and grow their online presence within their industry. 

We have bespokely designed and built hundreds of websites over time, each one varying from the rest due to industry requirements or requested features from the client. Of these hundreds of businesses that have benefited from our web design company services, the majority of these reside in London and the South East. 

We are well placed to serve London and the South East, with offices in both areas. However, we have existing, happy clients from various parts of the UK and are always available to contact via the phone or video call if an in-person meeting with a member of our web design company is difficult to arrange. 

Boost your online business courtesy of our excellent customer service where we “make digital simple” for our customers, joining them in their journey to grow success within their operating field.

If you have a question, please call us free on 0800 111 4504.

Professional web design company.

Solving digital problems via our Web Design Company

We recognise that our customers and a lot of business owners are not web developers or marketers. You don’t want to be overloaded with technical jargon, instead delivered a website that ticks all of your boxes. Juggling everything surrounding your business can be a tiresome and taxing task. For those with the need of a large website, or those who are not so website savvy, our web design company can take this burden off your shoulders and deliver expertise that enhances your online presence.

We remove the everyday online challenges that frustrate business owners. How? By making digital simple for you so that it always helps, rather than impedes your business.

We ensure our web design and development company delivers on the following:

  • Simple to Buy
  • Simple to Use
  • Simple to Change
  • Simple to Extend

Here are some of the problems we regularly identify and solve for our customers:

Problem:  Difficult to make updates (Lack of time to manage the site, shelf life of technology has expired, the supporting partnership has come to an end or refuses to support the technology any more) - this creates a business problem.
Solution:  Purpose built CMS. Adaptable and flexible. Point and click. Any change. Any time. CMS editing made simple.

Problem: Unprofessional design (Level of client dissatisfaction that is impacting leads and conversions).​​​​​​​
Solution: We always ensure to review your competitors and research the websites performing well within your niche and use this information in conjunction with your requests to help create a design that is fit for purpose. Our web design company creates plans using flat, responsive modern techniques that follow the latest trends to stay ahead of the curve. A full consideration of your audience and what they want to find is considered and incorporated, helping deliver a solution that solves the questions your business needs answering. We then wireframe the site, and only then move to the following phase.

Other problems we regularly solve for our clients...

Websites are complex with a lot of room for error.  From design to development to delivery, each stage needs to be correct for the site to serve its purpose. You may find some of these issues sound familiar?:

  • Design that just doesn't work - UX and UI issues (Unusable website that frustrates customers causing them to bounce and join competitors).
  • Poor accessibility (Website traffic through mobile accounts for more than half and people hate the experience).
  • Poor communication from the current agency (missed sales/ ineffective response times etc).
  • Poor value from the current agency (too expensive, deliverables are not correct etc).
  • Hard to maintain regular communication and receive answers from current agency.
  • Failure to understand your business to provide the right solutions.

A well-built and designed website is not intended to just sit there and look good. There are many benefits that can arise from a well thought-out site. How would you like a professional web design company to improve the following:  

  • Enquiries/sales/conversions.
  • Representation of your company/organisation.
  • Add new functionality you want to promote.
  • Create better brand awareness.
  • Deliver on marketing objectives: More traffic, leads, brand awareness, and exposure.
  • Make easier updates, add new products and new promotions etc.

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Plan for success with our modern web design company.

Plan for success through our web design company

No one knows your business better than you and in order to ensure the success of your project, we keep you involved along every step of the process.

We deliver an initial consultation where everything is on the table for discussion. This provides a great starting point for your project and begins building the strong rapport between our web design company and yourselves. We then map out the rest of the project based on what you say. Our comprehensive process includes: 

Planning it Right. Designing it Right. Building it Right.

But how do we do that?

  • Plan it
    We produce sitemaps and wireframes to work out the location of all important pages and where specific elements belong on the page.  We make sure you have enough pagetypes to grow the site in the future with minimal development work from our end. We also explore the user journey for your target audiences to make sure they can find what they want quickly and smoothly.
  • Design it
    Once you’ve approved the sitemap and wireframes, you can move onto the design stage - we’ll add your branding (logo/graphics images/colour scheme). Additionally, web content may also be required and we can work with you to ensure this resonates with your audience.
  • Build it
    This is where we do the coding courtesy of our front and back end developers. Normally building the home page first and gaining your seal of approval before moving onto the next pages.

These are the basic parts of the process, of course there may be much more to larger projects such as user research, copywriting, or interactive prototypes.

Once each stage is complete and is in line with the elite standards of our web design company and the client approves, we move onto the testing stage where we use a range of browsers and devices, plus our website testing software. Finally, we are all set for the launch of your new website when your business is ready to go live.  

This ongoing communication drives the success of our projects, keeps our clients on our books and returning for future collaborations. To learn more, see what our clients have to say or read up on our approach.

If you'd like to explore the topic further, check out this blog post.

Cutting-edge web design company service

Cutting-edge web design company service

As an experienced and professional web design company, we love using the latest technologies to improve our services and ultimately improve the end result for our customers. We strive to design and build you an excellent website, designed to work hard for your business or organisation and a joy for you to work with.

Our web design company uses ConcreteCMS because it is a modern and powerful Content Management System (CMS) with up to date code, running on very recent versions of PHP which provide the foundations for longevity and optimal performance, making it a more than worthwhile investment.

It is essential to us that each website we create stands the test of time well, using the screen space well, is mobile friendly and has excellent accessibility.

You may have ideas for "phase 2" or "phase 3" after the initial build and almost anything is possible with a quality bespoke website build. Read more on why the service of our web design and development company is superior to a website builder:  Why go for a bespoke website rather than using a website builder?

Market your business via our web design company

Online marketing of your business is key to achieving success through growing your audience and visitor numbers to the site. We ensure our clients websites are SEO friendly and social media compliant that allow your web content to flourish when supported by an adequate marketing budget. 

Our web design company services come in conjunction with SEO, search engine optimisation; either through a full campaign or on a consultancy basis to strengthen your digital strategy. The ultimate aim of SEO is to increase the quantity and quality of organic traffic to your website, in turn increasing leads, conversions and sales.

How do the websites that we design, develop and build boost SEO marketing?

Google will crawl and index every aspect of your website that is open to do so. A well designed and structured website makes it easier for Google and other search engines to understand the content present. They want to return the highest quality results to their users – this includes the content and the general health of the website. Google does not favour websites packed full of errors, often inhibiting the ranking of multiple pages. Hence, as a leading web design company we believe it is essential to deliver an end product that is assembled to provide strong technical SEO foundations throughout. 

A web design company supporting you, always

We never undertake a project knowing that our client will require outside support. We want to continue to work with you, supporting you and your website.

From our experience we know that most businesses do not have the time to dedicate towards site upgrades and security updates which is why we can do it all for you. This is completed via our support packages, each level designed to support businesses of various sizes. Find out more on how we will keep your website operating at the peak of its field courtesy of our support and maintenance requirements.

For more information read​​​​​​​ this article about support and learn why it is so important.

Our web design company offers great support.

Our 94% client retention rate!

We recently measured our client retention rate over five years and discovered we had kept 94% of our clients on board during that time!*

Sadly we are aware some web design companies are not so reliable and can disappear without warning. This could not be further from the truth with Made Simple Media - our team enjoys building relationships with clients and look forward to developing many more in the future.

We don’t just love technology, we love people too and enjoy seeing how the right solutions make our clients (and their clients) happy! Read what some have had to say here

*Measured over a 5 year period to Sept 2020

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Happy clients


Websites in our care


Years trading


Client retention

We commissioned David at Made Simple Media to build our website for About Mortgages. David was responsive, incredibly patient, on budget and provided a great finished product that we're delighted with.

Paul, About Mortgages


I honestly could not of fell on my feet more with made simple media. Everything I asked for has been done, simplifying things i was unsure about and basically made what I had in my head become a reality. A big thing for me is the availability of being able to get in touch when needed to and this was no issue what so ever. I can’t thank you enough Dave

Bobby Lord, Independant Jewellery


We are delighted with the website that Made Simple Media created for St Andrew's Church, N16. They really understood our vision for the project and turned it into reality, whilst suggesting additional ideas throughout. The whole project was seamless and enjoyable.

Stuart Smith, The Smithy Creative


Made Simple Media have made a number of websites for us and their work is always of a high standard. They are fast acting when we need help and I would happily recommend Made Simple Media to anyone looking for web development help.

Chris, Respirex International


We are delighted with the quality of our new website, which has enabled us to effectively communicate our various areas of work and build an engaged and increasingly active audience. The common-sense design and easy-to-navigate structure has also helped us establish our organisational identity following a full rebrand in 2017. The support has been excellent throughout.

Jack Dixon, Imperial Health Charity

How can we help?

Contact us on 0800 111 4504 or [email protected] or complete the form below to send a message...

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May special offer...

FREE hosting in year one

We'll give you FREE hosting when you buy a website from us. The hosting includes full 24x7 UK support, FREE SSL cert, FREE domain, daily backups and is optimised for high levels of speed and security. Worth up to £480 a year!

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