St George's Hospital Charity
Web Design & Development ConcreteCMS Hosting Maintenance & Support Charity Web Design
The Challenge
St George’s Hospital Charity gives grants and raises funds to improve facilities at St George’s and the communities which use it. Every day, their work impacts patients, their families and friends and the staff who care for them.
St Georges Hospital Charity approached us for a new website to help raise awareness of the charity and increase their online visibility. Featuring their new branding, the new site needed to be better at presenting the charity's work and act as a more efficient way of receiving donations.
Our Approach
After submitting our proposal we were chosen to produce the new website for St George's Hospital Charity. We consulted the various departments in the charity throughout the process, starting by user journey by reorganising and improving the navigation and site architecture to better serve the charity's various audiences.
A funky new design was created to represent the charity's new branding. This ties into everything the client does, cementing the brand and promoting their excellent work.
Single and monthly donations used to be taken via a third party website. One of the charity's key goals for the new site was to bring these "in-house" onto the website, taking payments via stripe. We built blocks that can be placed anywhere with donation forms and a system to email users thanking them for their donations. The backend system also allows the charity staff to download all donations so they can import them into Excel.
Stripe was chosen because it is efficient to work with, has an easy portal for the charity to view payments and monthly subscriptions, has excellent interaction with the site via the API, reasonable charges per transaction and is modern and secure.
As the project progressed we had weekly meetings with various departments at St George's Hospital Charity to take on feedback at each stage and ensure everyone is happy with ideas and their department is being represented fully in the new website.
We built facilities to load different types of events and a simple shop to sell charity products such as Christmas cards and books.
Using Concrete CMS, the new site gives the charity flexibility to add and develop the site, which their marketing team take full advantage of. We provided full training to staff, user guides and continue to supply hosting and ongoing support.
We have continued to work with the charity for 5+ years now, supporting them by developing new functionality for appeals, events and adding content to the News section. The charity uses the CMS extensively, making large changes as and when they need to, enjoying the flexibility that Concrete CMS offers as a website platform.
Results
The project has been a huge success in the following ways...
- Increase in donations via the new website
- Easier to make website updates via CMS
- Ability to sell products online
- Improved Avg. Session Duration
95+
Happy clients150+
Websites in our care9+
Years trading94%
Client retention
Due to business expansion I needed to make some amendments to a existing WordPress website. I asked Made Simple Media for some suggestions on the ideas I had and he was super helpful and came up with some great ideas to make the website perform and navigate better. Him and his team then did a great job in putting the ideas to practice and I was kept informed as the work was underway. Highly recommend Dave and his team!
Matthew Naylor, The Performance Zone
Having never had the responsibility of creating a new website for the business before, Made Simple Media could not have made it a more easier and pleasurable experience. From the initial meeting to the end product, we could not have been happier. Made Simple Media quickly grasped what we were looking to achieve in both design style and function.
Tanya
Very helpful and professional company and people. They created a trading website for us and were able to even provide the SEO back up and continuing support. The website has been running now for a few years and has increased the online sales dramatically. Very supportive with changes as required. Would definitely recommend.
Adam Stally
I am Chief Executive of a charity. When I took over our website crashed and we lost all our data. We switched hosts to Made Simple Media, took on a brand new CMS and we have never looked back. Dave was fantastic then and remains so. Always approachable, quick to respond and great tools to help you on your way.
Matthew Sykes, Sir Simon Milton Foundation
After some difficultly with our start up - we decided to go for a complete new web designer with the recommendation of others - Dave was absolutely amazing, from delivering on time and making the website appeal much more to our customers. Definitely recommend! So excited now to start the SEO work!
Parham
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