Website upgrades and maintenance often gets forgotten about or shifted to the bottom of the pile.
Our website warranty was created to cater for one fundamental reason; to provide your business with important website maintenance factors that are generally overlooked, but critical to keeping it running smoothly and securely.
If your website's performance report is superb, we are both happy and we are doing our job correctly.
Because the work is "booked in" every month and we work through a checklist, it is proactive and ensures that no one forgets about updates, checks and GDPR compliance and things get done regularly and on time.
As a valued customer of Made Simple Media, we are offering our website warranty to existing customers only at a reduced monthly fee. This allows us the time to review, report, and discuss what areas of your website we should focus on and what the outcome will be.
The idea behind the website warranty is to regularly test and check the functions of your website, update it if required and provide essential technical support to our clients. It's like a cross between a vehicle MOT/service, helping to avoid larger expenses by ensuring it is functioning correctly and kept up to date and secure.
Every new website comes with a 30-day warranty, ensuring we will fix any bugs within that time. This gives you the peace of mind that you will launch your new site bug free.
We then recommend you take out one of our low-cost special offers for your website. Offering excellent value for money you don't have to think about site upgrades or security, just leave it to us and we'll keep on top of things every month, using the budget in the most beneficial way.
If you are unsure which one of these plans your website falls into, please enquire and we will be happy to advise you!
Website warranties - Making website support and maintenance simple!
*All prices are subject to VAT at 20% Important: Website warranties (formerly known as maintenance and support packages) are designed for security, technical helpline and updates only, for your peace of mind.
Unless otherwise mentioned, these pacakges do not include design or development changes, tweaks, new websites, marketing and other website amendments and additions.
Please see the full Terms and Conditions here: https://www.madesimplemedia.co.uk/terms.pdf
1Please ask for full details of the checklist on each plan.
Here are three of the most important reasons to take out a website warranty:
This is the number one reason many customers will abandon your website and turn to a competitor. Security online has never been so important and getting it wrong can have long-term consequences that are hard to rectify.
Poorly maintained websites have a habit of producing lists of issues when there is a core change to either the CMS itself or an application it is using. Maintenance allows us to stay one step ahead and limit the development rebuild time later on.
People may not be able to speak with you in person but you can bet they will judge you by what they see and experience. Search engines will score your site based on numerous ranking factors, speed and optimisation assist with your ability to outrank your competitors and stay competitive online.
Here are some questions we are frequently asked about website warranties:
As many of you already know, we are the UK’s leading Concrete 5/CMS developers and therefore these warranties are created to support C5. If you have changed your CMS and now work with Wordpress – this is also something we are able to provide but will be based on a bespoke solution that works for you. Should you not have C5 or Wordpress and still require a warranty, please get in touch to see if we can help.
No. Although it is easier for us to manage and maintain security of your website if it is hosted with us, it isn’t essential. Depending on your hosting provider, we may need to obtain a few pieces of information to successfully monitor and report monthly.
Here are some other pages you may be interested in reading:
125+Websites in our care
Due to business expansion I needed to make some amendments to a existing WordPress website. I asked Made Simple Media for some suggestions on the ideas I had and he was super helpful and came up with some great ideas to make the website perform and navigate better. Him and his team then did a great job in putting the ideas to practice and I was kept informed as the work was underway. Highly recommend Dave and his team!
Matthew Naylor, The Performance Zone
I honestly could not of fell on my feet more with made simple media. Everything I asked for has been done, simplifying things i was unsure about and basically made what I had in my head become a reality. A big thing for me is the availability of being able to get in touch when needed to and this was no issue what so ever. I can’t thank you enough Dave
Bobby Lord, Independant Jewellery
Dave was so patient and understanding when it came to explaining the process and how things work. I highly recommend MSM to anyone who needs that extra help understanding the fundamentals of website building.
Matt, Land Solutions (South) Ltd
Having never had the responsibility of creating a new website for the business before, Made Simple Media could not have made it a more easier and pleasurable experience. From the initial meeting to the end product, we could not have been happier. Made Simple Media quickly grasped what we were looking to achieve in both design style and function.
Very helpful and professional company and people. They created a trading website for us and were able to even provide the SEO back up and continuing support. The website has been running now for a few years and has increased the online sales dramatically. Very supportive with changes as required. Would definitely recommend.