Your website is critical to your business or organisation and you need to entrust it to a web design company that always delivers not just technically, but in terms of customer service too.
We have designed and built websites for a wide range of different clients from start-ups and local businesses to multinational companies and charities. Our work ranges from designing sites from scratch to comprehensive re-designs and ongoing maintenance.
Delivering excellent customer service, we "make digital simple" for our clients, so they come back to us for support and help with their next big idea or project.
A service designed to solve your website problems
Websites are potentially very valuable assets that you organisation. If they are doing their job correctly, a website will represent you in the best light and help drive business your way. Not only that, but they will attract new staff and strenghten your brand.
However, it's not easy to tick all the boxes. Websites are technically complex, must be well-designed and need some ongoing investment to really perform. Are you encountering any of these common website problems?
Your website needs to look great and align with your brand and have a high-quality look. If it doesn't, there's no point wasting time and money marketing it!
We design bespoke websites that are 100% unique to you, so you can convert more users to sales!
If you can't easily add or edit your pages, then you cannot react to marketing requirements and grow your SEO rankings.
The websites we design for clients are based on an easy-to-use platform which allows you to make 99% of website changes, and we're here to help when you need us!
Sometimes you need help from a real human, not a chatbot or knowledge base!
We are not a huge impersonal company! We are a friendly agency, looking to support companies who want to develop business online. This makes us responsive, proactive and helpful!
As you grow, you want to stand out from the crowd. A template just isn't going to do that.
Your business is unique, so your website should be too! We design bespoke websites, consulting you at every stage, so you end up with the website you wanted, that works hard for your business!
If you are not getting enough sales or enquiries through your site it can be really frustrating and cause business issues.
Sometimes clients have a great website but very little traffic, so they don't get the sales. Or other times they have plenty of traffic but a website that doesn't covert their visitors to sales! Either way, we'll advise you on how to fix this problem.
Does your website have accessibility issues like text sizes, lack of responsiveness or other complications?
Accessibility is a big topic which we love to discuss! It can be anything from forms that can't be used on mobiles, to fundamental design issues. Ask us for a review and we'll get right back to you.
Can your users find what they need? Is it too many clicks, is your bounce-rate sky-high?
We start by carefully assessing your audiences, and what they want to acheieve, so we can plan the ideal user journey for them, minimising clicks and making navigation straightforward and accessible.
Is your web designer not helpful, taking too long to get back to you or not solving technical issues?
We founded Made Simple Media with the vision of making digital simple for our clients. This means outstanding customer service and fixing bugs and issues fast, so they don't impact your charity.
Our web design service includes the planning, design, build and maintenance of a professional-level website that will last you for many years to come and act as the foundation for your future marketing activities.
Drawing on years of experience, we have developed our tried and tested process which really works! No one knows your business better than you, so to ensure the success of your project, we keep you involved every step of the way.
We get your project off to the right start with a Discovery Call (usually 10-20 mins) where we can ask each other questions and start to build up a picture of what the perfect website will look like for you. We're not just here to design a pretty website, we are here to ensure that your new site will become an asset to your business or organisation. Our comprehensive web design service centres around a simple process.
Our process is: Plan it Right. Design it Right. Build it Right. But how do we do that?...
Plan it:
We produce sitemaps and wireframes to work out where important pages need to be and where key elements need to sit in each page type. This helps your users to find what they want quickly. We supply page types so you can grow the site in the future and we may explore the user journey for your target audiences too.
Design it:
Once you’ve approved the sitemap and wireframes, you can move onto the design stage, this is where we’ll add your branding (logo/graphics images/colour scheme). At this stage additional content may also be required and we can work with you to ensure this resonates with your audience.
Build it:
This is where we get into all the HTML, CSS and JavaScript and your website becomes interactive! We build the home page first and getting your approval before moving onto the next pages. Everything receives a thorough test to make sure it works across all devices and at all screen sizes.
These are the key parts of the web design process, of course there may be much more to larger projects such as user research, copywriting, or interactive prototypes.
Once these stages are complete and we have your approval, we move onto the testing stage of our web design service where we use a range of browsers and devices and our website testing software. Then we are set for launching the new website in all it’s glory when you are ready to go live!
The term "web design" only begins to cover what you get from a comprehensive web design service. We base everything on cutting-edge technology, to ensure websites are low-maintenance, reliable and offer excellent performance and flexibility. This investment is designed to last you for many years to come!
Click "Tell me more" to discover how we use cutting-edge technology to offer a better service for our website clients, and how we can help you to propel your business or organisation online.
Our platform of choice is Concrete CMS because it is a cutting-edge Content Management System (CMS) with up-to-date code, running on very recent versions of PHP which means it has excellent longevity. Therefore you will get many years of service from the website, making it a worthwhile and sensible investment for your business.
Concrete CMS is secure, modern and easy to use. Whether you ask us to make changes to your site or you decide to handle them yourself, we'll give you all the support and training you need should you want to get "hands on", like most of our clients do!
We are a reseller for a fantastic UK-based hosting partner who we have been using for over 10+ years, now hosting over 150 websites. Their customer service is second-to-none, meaning we can all relax and know that everything is in safe hands. Websites are also hosted on modern servers that offer outstanding performance and redundancy, with daily backups, SSL certificates, firewalls and anti-malware scanning.
Unlike DIY "no code" web builders, we have access to every line of code and a team of highly-experienced developers. This means you can come up with exciting new functionality for your website and we will build it for you! For simpler tasks, we have a range of add-ons that work with the comprehensive CMS to add powerful functionality to your site. We give you the dream platform for adding and editing pages, but rest-assured, you will always have our help and support when you need it!
Marketing your business, and your website in particular, is crucial to achieving success. We ensure our clients websites are created with marketing friendly foundations that allow the web pages to flourish when supported by an adequate marketing budget.
We don't just say this, we are always looking to improve the success of your website. Click "Tell me more" below to find out how our web design service relates to digital marketing.
When we design and build a website, we will ensure it is launched with an excellent level of on-page SEO. We also offer SEO as a monthly service, to really drive visibility on Google. The main aim of SEO is to increase the quantity and quality of organic traffic, in turn increasing leads, conversions and sales!
How do the websites that we design and build successfully help with SEO marketing?
Google and other search engines crawl every aspect of your website that is open to do so. They want to return the highest quality results to their users - this includes the content and the general health of the website. Search engines do not favour websites that are full of errors, often hindering the ranking potential of multiple pages. Through our web design service, you will have a stunning new website that is built with SEO in mind and a team who will provide strong SEO support.
We never undertake a project knowing that our client will have to go elsewhere for support. We want to continue to work with you, supporting you and your website.
That level of aftercare is very important to us, it is what we would expect if we were in your shoes. Websites are important and complex things, it's reassuring to know our web design company has your back!
Always here to help (not just when designing and building your website), we work with you to make your next big idea a reality and answer your technical questions and be proactive, especially when you need help, fast.
We design and build bespoke websites, and the pricing is equally bespoke. Different clients want different things, so we don't try to shoehorn you into a certain price.
What we do instead is to have a Discovery Call with you to learn exactly how we can help, then provide you with a detailed, row-by-row estimate so you completely understand what we have included in our service.
To get started, call us or complete the form at the bottom of this page and we'll get straight back to you!
We measured our client retention rate over five years and discovered we had kept 94% of our clients on board during that time!*
Working with clients on a daily basis, we have forged many ongoing partnerships with our clients and look forward to developing many more in the future. Our clients come back for more work all the time as their marketing and content plans continue to develop and they seek to grow their organisation.
*Measured over a 5 year period to Sept 2020
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Contact us for a friendly, no-obligation chat about your project...
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0800 111 4504
95+
Happy clients150+
Websites in our care9+
Years trading94%
Client retentionHow can we help?