We work with all types of businesses across Sussex, offering them unrivalled support at all stages from planning, design, through to build and delivery.
We have designed and built hundreds of websites for a broad range of clients from start-ups and local enterprises to multinational companies and charities. Our work ranges from designing sites from scratch to comprehensive re-designs and ongoing maintenance.
Across Sussex and further afield, we have built up a strong client base and are always looking for new clients to develop exciting new solutions for.
Delivering excellent customer service, we "make digital simple" for our clients, so they come back to us for support and help with their next big idea or project.
We remove the day to day digital challenges that typically frustrate business owners and marketing managers. How? By making digital simple for you so that it always helps rather than hinders your business.
We ensure our Solutions will always be:
Here are some of the problems we typically solve for our clients:
Problem: Hard to make updates (Lack of time to manage the site, shelf life of technology has come to an end, the supporting partner has come to an end or refuses to support the technology any more) - this create a business problem
Solution: Purpose built CMS. Fit for purpose. Point and click. Any change. Any time. CMS editing made simple.
Problem: Design that looks unprofessional (Level of client dissatisfaction that is impacting conversion or sign up of new customers).
Solution: When we plan a new website we will review your competitors, look at the sites you love, design using flat, responsive modern design and the latest design trends, a full consideration of your audience and what they want to find, and designing a solution that solves the questions your business needs answering. We then wireframe the site, and only then move to the design phase, including the image colour and branding.
Websites are complex and there is a lot of room for error. From design to build to delivery, each stage needs to be correct for the site to be a success. Do any of these problems sound familiar?:
How would you like to...
No one knows your business better than you, so to ensure the success of your project, we keep you involved every step of the way.
We get your project off to the best start during the initial consultation where we listen to your expectations and needs. Our team then map out the rest of the project based on what you say. Our comprehensive process includes:
Our process is: Plan it Right. Design it Right. Build it Right.
But how do we do that?
These are the basic parts of the process, of course there may be much more to larger projects such as user research, copywriting, or interactive prototypes.
Once these stages are complete and we have your approval, we move onto the testing stage where we use a range of browsers and devices and our website testing software. Then we are set for launching the new website in all it’s glory when you are ready to go live.
This ongoing communication drives the success of our projects, keeps our clients on our books and returning for future collaborations. To learn more, see what our clients have to say or read up on our approach.
If you'd like to read more, check out this blog post.
We strive to design and build you an excellent website, designed to work hard for your business or organisation and a joy for you to work with.
Our platform of choice is ConcreteCMS because it is a cutting-edge Content Management System (CMS) with up to date code, running on very recent versions of PHP which means it has excellent longievity. Therefore you can get many years out of the website, making it a good investment.
We design every website to look modern and to stand the test of time well, using the screen space well, being mobile friendly and will excellent accessibility.
You may have ideas for "phase 2" or "phase 3" after the initial build and almost anything is possible with a quality bespoke website build. You won't be hitting any walls like you can with website builders and may want to view this comparison: Why go for a bespoke website rather than using a website builder?
We never undertake a project knowing that our client will have to go elsewhere for support. We want to continue to work with you, supporting you and your website.
Always here to help, we work with you to make your next big idea a reality and answer your technical questions and be proactive, especially when you need help, fast.
We know that support and care for your website is important, that's why we invented support packages, designed to keep on top of your support and maintenance requirements.
To find out more, why not review this article about support and learn why it is so important.
We recently measured our client retention rate over five years and discovered we had kept 94% of our clients on board during that time!*
Working with clients on a daily basis we have forged many ongoing partnerships with our clients and look forward to developing many more in the future. Our clients come back for more work all the time as their marketing and content plans continue to develop and they seek to grow their organisation.
We don’t just love technology, we love people too and enjoy seeing how the right solutions make our clients (and their clients) happy!
*Measured over a 5 year period to Sept 2020
Based in Horsham, we serve clients across Sussex. Ideally we would meet face to face to discuss your requirements, but it is not strictly necessary to do so if you prefer.
We're more than happy to answer any questions you may have so please feel free to get in touch today for a free no-obligation chat.
We don't use high pressure sales techniques, we just present our approach and let you make the decision.
Challenge us today...
125+Websites in our care
Dave was so patient and understanding when it came to explaining the process and how things work. I highly recommend MSM to anyone who needs that extra help understanding the fundamentals of website building.
Matt, Land Solutions (South) Ltd
I honestly could not of fell on my feet more with made simple media. Everything I asked for has been done, simplifying things i was unsure about and basically made what I had in my head become a reality. A big thing for me is the availability of being able to get in touch when needed to and this was no issue what so ever. I can’t thank you enough Dave
Bobby Lord, Independant Jewellery
We commissioned David at Made Simple Media to build our website for About Mortgages. David was responsive, incredibly patient, on budget and provided a great finished product that we're delighted with.
Paul, About Mortgages
We are delighted with the quality of our new website, which has enabled us to effectively communicate our various areas of work and build an engaged and increasingly active audience. The common-sense design and easy-to-navigate structure has also helped us establish our organisational identity following a full rebrand in 2017. The support has been excellent throughout.
Jack Dixon, Imperial Health Charity
Due to business expansion I needed to make some amendments to a existing WordPress website. I asked Made Simple Media for some suggestions on the ideas I had and he was super helpful and came up with some great ideas to make the website perform and navigate better. Him and his team then did a great job in putting the ideas to practice and I was kept informed as the work was underway. Highly recommend Dave and his team!
Matthew Naylor, The Performance Zone
May special offer...
FREE hosting in year one
We'll give you FREE hosting when you buy a website from us. The hosting includes full 24x7 UK support, FREE SSL cert, FREE domain, daily backups and is optimised for high levels of speed and security. Worth up to £480 a year!Tell me more